IT Support
Not every business has an expert in IT to look after all the IT requirements for a business. This is what we do, we can help with all aspects of your technology needs. Whether it is hardware support for computers, laptops and phones to running the infrastructure behind the scenes in the server room to managing your Cloud presence.
We Build Long term relationships with our customers by delivering clever and cost effective solutions that make “YourIT work for you”. These solutions are tailored for each business.
Proactive Management
It is hard enough to manage staff let alone manage their devices. Let us do all the device Management for you. We can add Cloud Based Anti Virus solutions that are constantly getting updates as they are released by the vendors. This means always up to date Anti Virus Signatures. We can utilize Network Border Defense to proactively stop unwanted malware/ransomware and Cyberthreats from reaching the internal Network. We can also monitor your servers and workstations for performance indicators, like memory and HDD usage and also predict some hardware failures before it is too late on devices.
Backup and Disaster Recovery
A good Backup solution is like Insurance, you set it and forget about it until you NEED to use it. We recommend Shadow Protect and its range of products for full Backup and Disaster Recovery. Whether it be to USB HDDs you take offsite or to the Cloud like One Drive and Dropbox, we can facilitate this to work and test based on your needs. The one thing Christchurch earthquakes of 10 years ago taught us about Disaster Recovery was that people come first and once the telecommunications and the roads are usable then the recovery of data and Networks can begin. However you need a starting point to do that recovery and Shadow Protect is one of the best starting points. It is a FULL backup of the Data on your HDD, and it has its world famous Hardware Independent restore. This means the data can be restored to totally different hardware and be working in a matter of hours and not days.
Network Design and Implementation
Remote Offices, Remote Workers, 3rd party contractors, making sure facebook and trademe usage , WIFI in and around your office. We can do all of this. With Fibre and 4G/5G on phones VPN’s are very easy to install and manage, the old speed issues are quickly disappearing. This means remote offices and remote workers can get real time access to data stored on your Network. Giving 3rd party contractors temporary access to parts of your network are also easily done with the latest Network design. Implementing acceptable use policies on employees when they are part of your network protects both you and the employee. It removes the ambiguity of what is allowed and what is not in the form of Internet usage. WIFI networks for internal use are becoming larger and larger as more offices move to shared spaces over assigned desks. With the correct design process WIFI Black spots and speed issues can be eliminated easily and quickly to offer fast, effective and Safe WIFI networks for the office and for staff.